If you are good with people and enjoy meeting and greeting and having a varied day then being a receptionist could be right for you. The role of a receptionist is one of first point of contact for an organisation and this role could be in various types of companies from businesses to hotels and hospitals.
To do this role you will need to have a good general education and be able to demonstrate that you are good on the telephone and dealing with customers. Your communication skills will be second to none and you will need to remember to be polite and firm where necessary.
If you need some help on pursuing your career then the below CV may help you as a guide:
CV Example: Receptionist
Name Surname
Address
Mobile No/Email
PERSONAL PROFILE
I am an energetic and self motivated individual who is an excellent communicator and enjoys spending time with customers and clients and helping make their experiences and visits easier.
I have been operating at first point of contact for some years now and I enjoy making sure that the first place a customer sees is a clean and tidy environment. I always ensure to answer the telephone within 2 rings to make sure that no customer is left waiting and I am always happy to help and direct a customer to where they need to go.
I have a very positive attitude towards my work and am very keen to continue my career in this environment and keep learning new administration skills to progress and increase my work load within this role.
EMPLOYMENT HISTORY
Date to Date or To Date – Receptionist – Where?
In my role as a Receptionist, I enjoy dealing with customers and being first point of contact for my company. My responsibilities include:
- greeting visitors and directing them to the correct person or department
- managing the visitors book and giving out security passes
- answering enquiries in person, by phone and on email
- providing or sending out information
- managing a booking system
- providing refreshments
- keeping the reception area tidy.
QUALIFICATIONS
University, College, School – For all include titles/subjects and qualifications
SKILLS AND ABILITIES
Computer skills – MS Office, Excel???
Any telephone training courses? What switchboard systems have you used in the past?
Any other training courses or relevant qualifications to a job that you are looking for?
HOBBIES & INTERESTS
What do you like to do outside of work?
REFERENCES
Available on request.
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